FAQ's


 Where are your products made?
All of our products are made by hand in our small studio in London, England.
What ingredients are in your candles?
We use plant wax (generally soy) in our candles, with either natural cotton or wood wicks and a blend of high grade pure Essential Oils in our Aromatherapy and Massage Candle ranges or IFRA approved aroma oils in our other candles.
What's wrong with using Paraffin wax?
We do not use Paraffin wax because unlike soy which burns cleanly and evenly causing no black smoke, Paraffin releases petro-soot fumes into the air which can be harmful to the lungs. In contrast, soy wax is a wonderful alternative. It is a natural product from soybean, and unlike paraffin which is difficult to clean, soy wax is gentle enough to be cleaned up with soap and water. It does not create soot so you can expect a long, clean, even burn. 
How does your Bespoke Service work?
Our Bespoke Fragrance is the perfect way to have yourself or your home smelling exactly the way you want, without having to compromise with mass produced fragrances. For our candles, you get to choose which type of Wick you would prefer, what your primary base note should be and which fragrance family profile you would like for your candle fragrance and then we will create a completely Bespoke Fragrance for you. 
Where are your Custom Perfume Making Experiences held?
Our custom perfume making experience days are held in a Central London location. Please contact us @ tori@thesecretscentsociete.co.uk to discuss further. 
How much does it cost?
Prices start from £120. 
Which products use only Essential Oils?
We respect that some of our customers would prefer to use products that are all natural and it is important to us that we remain completely transparent about what goes into the products that we make. We have a range of products, which include our Aromatherapy Candles, Massage Candles and all of our Perfumes and Skincare, that are made using 100% Natural ingredients including pure Essential Oils. 
Why do some of your products look slightly different?
The beauty of handmade products is that each one is unique but that does not diminish the quality or the performance of them. Our products are made in small batches with love, care and attention. They are not mass produced or made in a factory and our skincare products are all made to order.
What is the burn time of your candles?
The burn time varies but generally between 30 - 60 hours depending on the candle size. 
Are your products tested on animals?
Never. 
How long do your perfumes stay on the skin?
The staying power of a fragrance depends on a few things - what type of fragrance you choose (whether it's a light, fresh scent like a citrus), and whether it's an Eau de Toilette, Eau de Parfum or Parfum etc. Each type of perfume is made up of different components and strengths - pure perfume has the longest staying power but it is also very concentrated so is generally only worn in the evening. 
Natural Skincare Maintenance
Our skincare range is all natural and as such we do not use preservatives in any of our products. The best way to extend the shelf life of your products is to keep them away from strong sunlight and to store them in the fridge. 
Do you have other stockists?
Yes, but at the moment we are online only. We also sell our products online at notonthehighstreet and DecorAList